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LinkedIn Sales Navigator for Gmail

LinkedIn Sales Navigator for Gmail
Formerly Rapportive

Overview

What is LinkedIn Sales Navigator for Gmail?

LinkedIn Sales Navigator for Gmail (formerly Rapportive) is a free Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile.Rapportive was acquired by LinkedIn in 2012.…

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Recent Reviews

TrustRadius Insights

LinkedIn Sales Navigator has proven to be a valuable tool for users in various industries, helping them uncover new leads and business …
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I love Rapportive!

10 out of 10
August 03, 2019
Incentivized
Rapportive is a great tool to find out more about a potential customer before making initial contact. Understanding your customers and …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Company information (22)
    9.5
    95%
  • Contact information (21)
    9.4
    94%
  • Industry information (21)
    9.3
    93%
  • Company/business profiles (20)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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What is LinkedIn Sales Navigator for Gmail?

LinkedIn Sales Navigator for Gmail (formerly Rapportive) is a free Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile. Rapportive was acquired by LinkedIn in 2012. In November 2017,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Prospecting

Features related to generating leads and finding new contacts.

8.6
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

9.4
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

8.6
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

8.9
Avg 7.5
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Product Details

What is LinkedIn Sales Navigator for Gmail?

LinkedIn Sales Navigator for Gmail (formerly Rapportive) is a free Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile.

Rapportive was acquired by LinkedIn in 2012. In November 2017, LinkedIn released a new version of Rapportive called Sales Navigator Lite for Gmail, which makes some features of LinkedIn Sales Navigator accessible from within user's email inbox. A subscription to LinkedIn Sales Navigator unlocks premium features in the Chrome extension for Gmail.

LinkedIn Sales Navigator for Gmail Integrations

LinkedIn Sales Navigator for Gmail Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LinkedIn Sales Navigator for Gmail starts at $0.

Reviewers rate Tags highest, with a score of 9.7.

The most common users of LinkedIn Sales Navigator for Gmail are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LinkedIn Sales Navigator has proven to be a valuable tool for users in various industries, helping them uncover new leads and business opportunities on a daily basis. With this software, users have been able to create more awareness of their company and products, leading to increased conversions and sales. The ability to identify people and companies that align with their Vision/Mission/Values has been a key benefit for many users, allowing them to target their outreach more effectively.

LinkedIn Sales Navigator is not only used by sales teams to search for leads and prospects, but also by individuals who are interested in leadership development and building their network. The software integrates seamlessly with other prospecting tools and CRM Salesforce, providing a comprehensive solution for sales professionals. Additionally, the integration of LinkedIn profiles with emails through LinkedIn Sales Navigator for Gmail has been highly appreciated by users. It allows them to find people in their extended networks and integrate it into their email campaigns, without having to leave their email interface.

Rapportive, now LinkedIn Sales Navigator, has been praised for its ability to provide insights about recipients within the email inbox. Users have found this feature helpful in quickly connecting the face and name of email recipients, as well as gaining a snippet of information about them before engaging in conversation. This tool has also been utilized by departments looking to gain more contacts on social media and understand the needs of their target audience.

Overall, LinkedIn Sales Navigator has been well-received by users who value its efficiency in prospecting, lead generation, research, and business development. It enables users to mine critical connections between prospects and established relationships, providing valuable market intelligence on developments within companies and industries. By making prospecting more efficient and providing convenient access to LinkedIn profile data from contacts, LinkedIn Sales Navigator has become an essential tool for sales professionals looking to maximize productivity and build rapport with potential clients.

Easy to use: Many users have found the platform to be easy to use, with a smooth and user-friendly interface. The navigation is tremendously easy, allowing users to move around with ease. The platform's simplicity and manageability make it a convenient tool for managing interactions and outreach.

Detailed information: Users appreciate the detailed information provided by the platform, specifically in regards to prospects and companies. The platform provides comprehensive insights into prospects' LinkedIn profiles, including their title, company, connections, and social media activities. This wealth of data allows users to gather valuable information about potential leads before reaching out.

Efficient communication: Users find the platform efficient for quick communication with prospects through chat and connecting. The integrated features enable users to reach out directly through the platform without needing to switch between different tools or tabs. This seamless communication capability saves time and streamlines the prospecting process.

Overwhelming Platform: Some users have found the platform overwhelming due to its extensive options and functionality. They feel that it requires training in order to fully leverage all of its features.

Lack of Integration: Several users mentioned that the platform lacks flexibility and integration with other tools. They suggested integrating with popular tools like Kv Core and improving the integration with Pipeline Management and CRMs like Salesforce.

Bugs and Technical Issues: Users have experienced various bugs and technical issues while using the platform. This includes frequent instances where the extension breaks, pulls incorrect profiles, crashes occasionally, displays different profiles, or asks for re-logging into LinkedIn even after logging in. These issues have led some users to uninstall and reinstall the platform frequently.

Attribute Ratings

Reviews

(1-4 of 4)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I handled Lead generation, Research and Business Development for more than a year. That time, I used Rapportive every day. Rapportive is very useful to a researcher like me. It makes our work faster and easier. It is a plug in extensions that you add on your browser. It will give you the insight of any form of email address when you hover the email address on your email. It can also display the Linkedin profile of an email address on the right side of your browser.
  • Lead's LinkedIn information.
  • Provides detail of a history in Social media activities.
  • Gives fast result using email address.
  • Sometimes it displays a different profile.
  • There are times that it crashes.
  • List of profile suggestions
I used Rapportive for several times and I really find it very helpful. You can definitely use this as a Research tool. This would be very helpful for Researchers. It will help you with your time management and it will reduce human pains. It is very user-friendly. You don't need to be a tech savvy for you to understand it's features.
Prospecting (6)
90%
9.0
Advanced search
90%
9.0
Identification of new leads
90%
9.0
List quality
90%
9.0
List upload/download
90%
9.0
Ideal customer targeting
90%
9.0
Load time/data access
90%
9.0
Sales Intelligence Data Standards (3)
86.66666666666666%
8.7
Contact information
80%
8.0
Company information
90%
9.0
Industry information
90%
9.0
Data Augmentation & Lead Qualification (9)
87.77777777777779%
8.8
Lead qualification process
90%
9.0
Smart lists and recommendations
90%
9.0
Salesforce integration
90%
9.0
Company/business profiles
90%
9.0
Alerts and reminders
80%
8.0
Data hygiene
80%
8.0
Automatic data refresh
90%
9.0
Tags
90%
9.0
Filters and segmentation
90%
9.0
Sales Intelligence Email Features (2)
75%
7.5
Sales email templates
70%
7.0
Append emails to records
80%
8.0
  • Time Management
  • Lower costs in researches.
  • Reduces Human pain and workloads.
I used HubSpot and Rapportive at the same time. They are both helpful in contacting leads. The advantage of Rapportive is its add on and panel that automatically displays the information of your leads. You can also email and track a leads even if you don't open the full page of Sales Navigator.
June 01, 2019

Good analytic tool

Karim Mahroug | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this tool in my department and not in the whole organization. It solves the different issues we use to have like getting more contacts on social media and knowing what they are interested in and the needs of people we are trying to reach.
  • Increase contact on social media
  • Understand needs and interest
  • It is heavy with a lot of functionality and a lot of information.
We often have the issue where we run out of contact and this tool is particularly good to increase the number of contacts we try to reach. Also, you can get positive feedback and results very quickly.
Prospecting (6)
81.66666666666666%
8.2
Advanced search
70%
7.0
Identification of new leads
80%
8.0
List quality
80%
8.0
List upload/download
80%
8.0
Ideal customer targeting
90%
9.0
Load time/data access
90%
9.0
Sales Intelligence Data Standards (3)
83.33333333333334%
8.3
Contact information
80%
8.0
Company information
80%
8.0
Industry information
90%
9.0
Data Augmentation & Lead Qualification (9)
82.22222222222221%
8.2
Lead qualification process
90%
9.0
Smart lists and recommendations
80%
8.0
Salesforce integration
90%
9.0
Company/business profiles
90%
9.0
Alerts and reminders
80%
8.0
Data hygiene
80%
8.0
Automatic data refresh
80%
8.0
Tags
80%
8.0
Filters and segmentation
70%
7.0
Sales Intelligence Email Features (2)
75%
7.5
Sales email templates
80%
8.0
Append emails to records
70%
7.0
  • Increased the number of contacts to increase our conversion rate.
  • Increased our knowledge of our partner and contacts so we could be more specific with them.
Eric Quanstrom | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Rapportive-- now LI Sales Navigator-- can be an invaluable tool for knowing exactly who is writing you in your inbox, every day. I've been using Rapportive since it wasn't owned by LinkedIn and this process of understanding who someone is, how we're connected, and their social identity is huge. I actually feel like I'm flying blind when I don't have this side-pane loading.
  • Pulls LinkedIn profiles automatically.
  • Gives me immediate insight to who the person writing me is, their title, company, and how or if we are connected-- plus shared connections.
  • If that person is NOT connected to Rapportive/LinkedIn, I also see this and it's a signal of their digital ghost status.
  • Lots of bugs. Seems like I have to uninstall, reinstall at least 1x per month.
  • Little forward development... Rapportive actually had MORE functionality back in 2013.
  • Lack of platform expansion. Chrome only is limiting.
So much promise and utility... So little software optimization. Rapportive occupies a weird space in the landscape. It's free, which is great. But it's free, which means LinkedIn doesn't really care about it as an offering. It suffers from lack of development-- frequent bugs, crashes, limited features, and little expansion into platforms that would be useful (Firefox!?!?).

I'd gladly pay for a reliable, working, stable version of Rapportive.
Prospecting (2)
75%
7.5
Identification of new leads
80%
8.0
Load time/data access
70%
7.0
Sales Intelligence Data Standards (2)
90%
9.0
Contact information
90%
9.0
Company information
90%
9.0
Data Augmentation & Lead Qualification (3)
80%
8.0
Company/business profiles
60%
6.0
Data hygiene
90%
9.0
Automatic data refresh
90%
9.0
Sales Intelligence Email Features
N/A
N/A
  • When it works, it's great.
  • Should/could be so much better.
  • ROI on free is part of the problem.
It's the only one of it's kind that can/does access LinkedIn data...
Anna Norregaard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Rapportive is being used on an individual basis across the sales team with free accounts to integrate linkedin profiles with emails you are viewing. I find it extremely helpful to see that snippet of information as I am responding to emails and to be able to click into profiles on the fly.
  • integrate linkedin profile with inbox
  • click into linkedin from inbox
  • view recent activity on social - twitter, facebook, linkedin
  • sometimes the extension breaks
  • sometimes incorrect profiles pull in
Rapportive is well-suited for B2B selling and also for social selling. It is less valuable when you do not have a concept of a lead, however I overall like having as much context as possible on the email conversations that I am having and who I am having them with.
Prospecting (3)
73.33333333333333%
7.3
Identification of new leads
60%
6.0
Ideal customer targeting
80%
8.0
Load time/data access
80%
8.0
Sales Intelligence Data Standards (3)
80%
8.0
Contact information
80%
8.0
Company information
80%
8.0
Industry information
80%
8.0
Data Augmentation & Lead Qualification (4)
82.5%
8.3
Lead qualification process
70%
7.0
Company/business profiles
70%
7.0
Data hygiene
100%
10.0
Automatic data refresh
90%
9.0
Sales Intelligence Email Features
N/A
N/A
  • not defined quantitatively - ROI is more in ease of use, reduced number of clicks to find the contextual data that I want
I started using Rapportive over 5 years ago because it was free and easy. Since then, HubSpot has added some similar functionality into the email interface, however it uses CRM and lead intelligence data instead of data from LinkedIn (would be nice to have both). I've lately noticed some bugs where the Rapportive panel just doesn't appear.
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